Terms and Conditions – Hot Air Balloon Flights with STT BALLOONING
Passengers should wear long-sleeved shirts and long trousers or skirts, preferably made from natural fibres.
Any medical condition such as epilepsy, recent surgery or other condition which can affect your ability to fly or assist the crew must be disclosed to STT BALLOONING at the time of booking, and to the pilot on the day of your flight. Pregnant women will not be allowed on flights. STT BALLOONING will not be liable for illness or injury due to any undisclosed condition or failure to comply with any reasonable instruction given by the pilot, crew or company representatives.
All prices shown are current at the time of putting the website online. Information given here is based on the latest information available. We reserve the right to change facilities, services, itineraries, prices or vehicles described here without being liable for any compensation or refund.
Children under the age of 8 years are not permitted to fly with STT BALLOONING. Children under the age of 16 years must be accompanied by a responsible adult, and only if the child is over 4′6″ or 137cm in height.
As the pilot is legally responsible for the safety of all passengers at all times connected with the flight, he or she has the right to refuse passengers for whatsoever reason as to not endanger the flight or other passengers.
(6) Full attention must be paid by passengers to the safety briefing given before the launch of the balloon, and questions should be put to pilot if the briefing is not understood or unclear.
The decision of the pilot of the day is final on all matters, and he or she has full authority over passengers and crew who are to fully comply with his or her instructions or orders.
STT BALLOONING expects passengers to give full co-operation and assistance if needed to the pilot and crew in any situation that is deemed reasonable, during pre- and post-flight activities.
STT BALLOONING reserves the right to cancel or delay flights, and change rendezvous and launch sites at short notice, to achieve safe and successful flights. The company is not liable for any ensuing loss or inconvenience.
STT BALLOONING carries third party and passenger liability for all its balloons.
STT BALLOONING accepts no liability for claims arising as a result of an act or default of any other passenger or bystander.
STT BALLOONING accepts no liability for loss or damage to persons or property other than that which results from negligence on its own part.
STT BALLOONING will not accept liability for loss or damage to personal effects taken on flights.
Flights cancelled by STT BALLOONING for safety reasons, inclement or unfavourable weather conditions, or operational difficulties will be refunded in full. All direct payments to STT BALLOONING will be refunded in cash either in Bagan, or Yangon. For all bookings made through tour agents, passengers must contact the respective agent to expedite their refunds.
STT BALLOONING reserves the right to alter, revise or review any terms, conditions or rates, at its discretion.
No refunds will be given for failure to arrive for a pre-arranged flight.
Receipts, payment vouchers or flight tickets are to be produced on arrival at the launch site.